📞
Always picks up
No more voicemail, missed calls, or phone tag.
Answers instantly, even during your busiest hours and when several people call at once.
Celeste
Built for:
Small Businesses
Insurance Agencies
Restaurants
Hotels
Salons & Spas
Clinics
Your Virtual Receptionist
Works 24/7 without getting tired or sassy. Handles all incoming calls so that your team can focus on what they do best. Always polite, energetic, and helpful. Human-like voice paired with advanced AI, trained on your business services, policies, and processes.
Here is a live demo for a fictitional business called "Heavenly Grill"
The same assistant can be tailored for clinics, salons, insurance agencies, hotels, and any other service business.
Agent is idle
What it does out of the box
🧠
Understands your business
Services, pricing, policies, and FAQs.
We train it on your website, intake forms, scripts, and internal notes so it speaks the way your team does.
📅
Books appointments & reservations
Schedules time on the tools you already use.
From appointments and reservations to consultations and demos, Celeste checks availability and confirms the booking in seconds.
🧾
Captures orders & leads
Takes down details so your team can follow through.
Phone orders, quote requests, new inquiries, or support tickets—everything is captured cleanly and pushed into your existing systems.
🔁
Hands off when needed
Routes tricky calls to a human with context.
Warm transfers with a short summary so your staff never have to re-ask basic questions.
🔒
Secure by design
Role-based access, minimal data, full audit.
Optional PII redaction and scoped, expiring API access keep sensitive information protected.
Plugs into your business in 15 minutes
- 1
Share your info & rules
Upload PDFs, website links, or docs. Tell us your hours, services, pricing, service areas, and any edge cases you care about.
- 2
Pick your handoff
We customize Celeste to seamlessly fit into your current workflow. We send the full booking, order, or inquiry details into the tools your team already lives in.
Handoff:Booking calendarCRMPOSTicketing systemPractice softwareSMSEmailSlackPhone - 3
Go live
Start using the AI receptionist to handle your calls seamlessly while your team focuses on higher-value work.
Common questions
Can it handle multiple calls at once?
Yep — it scales to parallel calls, so the second line never rings out.
How does it know our services and policies?
We ingest your website, intake forms, FAQs, internal scripts, and any documents you share. When something changes, you or our team update it so Celeste always has the latest information.
What about accents or noisy, busy spaces?
It’s trained to work through accents and background noise, confirming key details as needed so callers feel heard and understood.
How do bookings, orders, and requests reach our team?
We customize delivery to fit your existing workflow—calendar, POS, CRM, practice software, email, SMS, Slack, or other tools. You keep your stack; Celeste just plugs into it.